Before Ruby Rent, the client relied heavily on WhatsApp, Excel sheets and manual tracking to manage rentals. With hundreds of scaffolding items getting rented and returned across multiple construction sites, tracking due dates, rent cycles, and pending returns became extremely difficult. There was no single platform where supervisors, admin staff and management could see real-time rental status.

Another major challenge was generating quotations, rent-out notes, return entries and monthly bills without mistakes. Manual calculations often caused mismatches in rent cycles, item counts and total billing. The company needed a robust digital system that could automate rental calculations, store customer data, track all asset movements and provide clear reports for management.